Return Policy

Service Satisfaction Guarantee

At Wrexalonquozranx, we are committed to delivering high-quality social media marketing services that meet your expectations. Your satisfaction with our services is our priority.

This Return Policy outlines the terms and conditions under which refunds or adjustments may be requested for our social media marketing services.

Return Timeframe

Due to the nature of social media marketing services, return and refund requests must be made within specific timeframes:

• Initial Setup Fees: Refund requests for setup or onboarding fees must be made within 7 days of payment and before substantial work has commenced
• Monthly Services: Cancellation and refund requests for monthly services must be made within 14 days of the service period start date
• One-Time Services: Refund requests for one-time services must be made within 7 days of service completion or delivery
• Contract Services: Refund eligibility for contract-based services depends on the terms specified in your service agreement

Requests made outside these timeframes may not be eligible for refunds, but we will review each case individually.

Return Conditions

To be eligible for a refund or return, the following conditions must be met:

• The refund request must be made within the applicable timeframe specified in this policy
• The service must not have been substantially delivered or completed
• You must provide a clear explanation of the reason for the refund request
• You must have complied with your obligations under the service agreement
• The service issue must not be due to circumstances beyond our control, such as changes in social media platform policies or algorithms

We reserve the right to deny refund requests that do not meet these conditions or that we determine to be made in bad faith.

Return Shipping Costs

Since we provide digital and service-based social media marketing services rather than physical products, there are no shipping costs associated with returns or refunds.

However, please note that any third-party expenses incurred on your behalf, such as advertising spend on social media platforms, are generally non-refundable unless otherwise specified in your service agreement.

Nature of Services

Please understand that social media marketing services are ongoing professional services, not physical products. Once work has been performed, content created, or campaigns launched, these services cannot be returned in the traditional sense.

However, we stand behind the quality of our work and are committed to addressing any concerns you may have about our social media marketing services.

Service Cancellation

Clients may cancel their social media marketing services at any time by providing written notice. Cancellation terms depend on your specific service agreement:

Month-to-Month Agreements: Services can be cancelled with thirty days written notice. You will be responsible for payment for services rendered through the end of the notice period.

Contract Agreements: For clients under fixed-term contracts, early cancellation may be subject to the terms specified in your service agreement.

Refund Eligibility

Refunds for our social media marketing services may be considered in the following circumstances:

Service Not Delivered: If we fail to deliver the services outlined in your agreement and do not remedy the situation within a reasonable timeframe.

Billing Errors: If you have been incorrectly charged for services not agreed upon or amounts exceeding the agreed rate.

Initial Setup Fees: Setup or onboarding fees may be refundable if requested within seven days of payment and before substantial work has commenced.

Non-Returnable Items

The following services and items are generally not eligible for refunds or returns:

• Services that have been fully rendered, including completed content creation, published posts, executed campaigns, and delivered reports
• Third-party expenses incurred on your behalf, such as advertising spend on social media platforms
• Services cancelled after work has commenced for the billing period in question
• Custom work or deliverables that have been specifically created for your business
• Services that have been used or consumed, even if partially
• Any fees or charges related to payment processing or transaction fees

In exceptional circumstances, we may consider partial refunds for non-returnable items on a case-by-case basis, but such decisions are at our sole discretion.

General Legal Requirements

This Return Policy is designed to comply with applicable consumer protection laws and regulations:

• We comply with all applicable federal, state, and local laws regarding refunds and returns
• Your rights under consumer protection laws are not limited by this policy
• This policy does not affect your statutory rights as a consumer
• If you are located in a jurisdiction with specific consumer protection requirements, those requirements will apply in addition to this policy

If any provision of this Return Policy conflicts with applicable law, the law will take precedence, and we will modify our practices accordingly.

Order Cancellation Policy

You may cancel an order for our social media marketing services under the following conditions:

Before Service Commencement:

• If you cancel before we begin work on your order, you may be eligible for a full refund
• Cancellation must be requested in writing within 48 hours of order placement
• Any setup fees may be refundable if cancellation occurs before work begins

After Service Commencement:

• If work has already begun, cancellation may result in charges for work completed
• You will be responsible for payment for services rendered up to the cancellation date
• Refunds for remaining unused services will be calculated on a pro-rata basis

To cancel an order, please contact us at teams@wrexalonquozranx.world with your order details and cancellation request. We will process your cancellation and provide information about any applicable refunds or charges.

Return Process

To initiate a return or refund request for our social media marketing services, please follow these steps:

1. Contact us in writing at teams@wrexalonquozranx.world with your refund request
2. Include your name, account information, and contact details
3. Provide the invoice number and date of the service in question
4. Submit a detailed explanation of the reason for your refund request
5. Include any relevant documentation or evidence supporting your request

We will review your request and respond within five business days. If we need additional information, we will contact you promptly.

If your request is approved, we will process the refund to the original payment method within ten business days. The time it takes for the refund to appear in your account may vary depending on your financial institution.

Refund Procedure

Once your refund request has been approved, we will process the refund according to the following procedure:

• We will send you a confirmation email acknowledging the approved refund
• The refund will be processed to the original payment method used for the transaction
• Refunds are typically processed within 10 business days of approval
• You will receive a refund confirmation once the transaction has been completed
• If the original payment method is no longer available, we will contact you to arrange an alternative refund method

Please note that refund processing times may vary depending on your payment provider and financial institution. Credit card refunds may take 5-10 business days to appear on your statement.

Service Credits

In some situations where a full refund may not be appropriate, we may offer service credits toward future social media marketing services. This allows us to address any concerns while continuing to work with you to achieve your goals.

Service credits are applied to your account and can be used for any of our social media marketing services within twelve months of issuance.

Dispute Resolution

If you are not satisfied with our response to your refund request, we encourage you to contact us directly to discuss the matter further. We are committed to working with our clients to resolve any issues related to our social media marketing services.

Our goal is always to find a fair and reasonable solution that addresses your concerns while recognizing the work that has been performed.

Contact Information

If you have questions about our Return Policy, wish to request a refund, or need to discuss any concerns about our social media marketing services, please contact us using the following information:

Wrexalonquozranx

2611 N Telshor Blvd Suite B, Las Cruces, NM 88011, United States

Phone: +1 575 496 9295

Email: teams@wrexalonquozranx.world

For refund requests, please include "Refund Request" in the subject line of your email and provide all required information as outlined in the Return Process section above.